Everything You Need to Know About Bali’s New Digital Arrival Card

Indonesia has introduced the new All-Indonesia Arrival Card, a streamlined digital system that promises to remove much of the paperwork and confusion that travellers have long associated with airport arrivals. For years, passengers landing at Ngurah Rai have had to juggle multiple forms - SATUSEHAT health passes, e-customs declarations, and immigration paperwork, before finally stepping out into the warm island air. That era is ending. From early September this year, the only thing you’ll need, besides your passport and visa, is a single QR code.

The government began piloting the system in late July at Jakarta, Bali, and Surabaya, initially for Garuda Indonesia passengers. From mid-August, it expanded to all travellers, across every airline and airport in the country. By early September, Bali will be fully transitioned. At that point, the legacy forms will no longer be valid.

What makes this change significant is how easy it is. Completing the form takes less than three minutes and can be done from your phone or laptop. There are no fees, no paper slips, and no hidden steps. Once submitted, the system sends a QR code straight to your inbox, which becomes your all-in-one document for immigration, customs, and health clearance. It’s a modern, digital solution designed to cut through red tape and make arrival faster for everyone.

The process is simple. Travellers log on to allindonesia.imigrasi.go.id or download the official app. Within seventy-two hours of travel, you enter your passport details, flight information, accommodation address, and a short health and customs declaration. The QR code is issued instantly, ready to be shown on arrival alongside your passport.

It’s important to note that the arrival card is not a visa replacement. You’ll still need to arrange an e-VOA, KITAS, KITAP or other visa if required. Indonesian citizens are also required to use the new form, though they follow a different entry pathway at the airport.

For Bali, the shift represents more than just efficiency; it signals a new era of travel where technology simplifies rather than complicates the journey. For millions of visitors each year, it means less time standing in queues and more time soaking in the reasons they came: the rice terraces of Ubud, the surf breaks of Canggu, the clifftop sunsets of Uluwatu. If you’re planning to fly after September 1, take three minutes before you travel, complete the form, and keep your QR code ready. The rest of your time belongs to Bali!